Did Airtel Increase The Fair Usage Policy Limits?

Ever since I got the Reliance Broadband connection, I did not pay much attention to the other Airtel Broadband connection (which I am still retaining for a few more months).

Today, I decided to check out if anything has changed in the other camp. I looked into the Airtel Smartbytes page and see that they have increased my fair usage policy limit from 5GB to 25GB. Naturally, I was surprised and decided to verify about it with the customer care officials. For the sake of information, my DSL plan is KL_Combo 499 – 1 Mbps (Jan 2010).

Here comes the first shock – my land line number is not being recognized by the system. For a few minutes, even I got confused until I realized that it is their fault. I had to select “buy a new connection” from the IVRS options and thus could get connected to the customer care people.

The lady who was allocated to me – it seemed she just woke up from a deep slumber. I had to repeat the issues (a) land line number not being recognized by the system and (b) what is the real fair usage policy associated with my account  multiple times before she could understand and comprehend it. As usual, she said she will create a technical request for these issues and even stated that I will be receiving the request number on my mobile number shortly. Normally, I ask them to tell the request number so that I may note it down. Today, for whatsoever reasons, I did not resort to that. And yes, just as I had assumed, she was bluffing and no requests were created (I came to know about this only later).

I have now sent an email to Airtel Presence officials. And I am waiting for a favorable reply from their side.

Is Airtel Spying On My Browsing Habits?

I am an Airtel Broadband subscriber. A couple of weeks back, I was going through the list of outgoing connections established from my PC, when I came across this strange entry. I have attached a screenshot for more clarity.

Please look at the fifth entry. It shows that a connection has been established in between firefox and an Airtel server.

I find that every time I start firefox (or any other browser for that matter), such a connection is promptly established in between my PC and Airtel server. Very strange.

Does anyone have any ideas why they are doing it? Does it have something to do with airtel remote monitoring my browsing activities?

Airtel Broadband Speed Boost

Since yesterday afternoon, I am experiencing a boost in my broadband speeds. The default fair usage policy associated with my account is 5GB. I had crossed this limit within a day or two thanks to being connected with the world markets 24×5. Keeping in tune with the traditions, Airtel duly reduced my speeds from 1mbps to 256kbps.

However, now I am able to download at increased speeds…of the order of 600kbps to 2mbps. This has been a welcome move from Airtel and seems like a temporary glitch in my speed profile.

I am hoping for this speed boost to stay; it will help me catch up with my downloading habits!

Anyone else experiencing the same?

New Broadband Plans From Airtel

Check out http://goo.gl/2MCMY

Those are some of the new plans offered by Airtel. The details of these plans are still sketchy because Airtel claims that these plans do not have any fair usage policy limits. The speeds will be reduced to 512kbps (instead of the usual 256kbps) – which I find hard to believe. Airtel had introduced fair usage policies in order to churn more revenue out of their speed on demand and smart bytes services. Why kill the goose that lays golden eggs?

If you opted for one of these new plans, please post your experiences as comments.

Know Your Airtel Broadband Plan Details and Fair Usage Policy (FUP) Limits

I still come across many subscribers of Airtel broadband, who do not have any notion about various important parameters of their DSL plans; such as the monthly usage limit or their billing cycle.

Use Airtel Smartbytes to find out the high speed monthly transfer limit, the GBs left in the account along with the days left in the current billing cycle (useful if you wish to learn when you will get back the original speeds associated with your DSL plan).

The subscriber also gets to opt-in for the newly available Airtel Smartbytes offer using the same link. Airtel Smartbytes is all about obtaining additional data packs for a price (such as 99/- for 1GB and many more).

Update: I see many Airtel BB subscribers are searching for known methods to bypass the FUP limits set by the company. That search is going to turn out to be a futile one. The subscribers have to understand that the speed policy for their respective DSL plans is set on the machinery maintained by the company. Unless you have an insider, who is willing to tamper with the machinery and subsequently change your speed profile, you have no other option other than to take life as it comes. Earlier many subscribers reported speed boosts after rebooting their modems. This technique has been patched by Airtel. I still know a few handful of people who are enjoying their connections without any FUP – it is only a matter of time before they (the Airtel engineers) patch it!

Airtel Broadband Fair Usage Policy – Finally Activated On My Connection

Ever since I had taken an Airtel broadband connection on august 2010, I have always dreaded the 256kbps fair usage policy. Luckily, they were good enough not to implement it on my account – until today*.

The original FUP (fair usage policy) on my connection was 5GB. My monthly usage was always nominal – it usually stood in between 15 to 20GB. Yes, on the last month or so, I had downloaded all the games in the Assassin’s Creed series – so maybe that contributed to about 20 to 30GB. Today*, I get a SMS from Airtel stating that they have reduced my speeds from 2mbps to 256kbps.

Imagine being downgraded from 2mbps to 256kbps. I had my concerns about the trading platforms running properly. However, those aspects are working without any hiccups.

*I had drafted this post on July 19 2011. So the today simply implies that date (not July 24 2011, the original date of publishing of this post). Delay in publishing this post in a timely manner is regretted..

Update 1 (July 28 2011) – Right now, I am enjoying 1mbps speeds. Previously, as mentioned in the original post, they had reduced my speed from 2mbps to 256kbps. I wonder how long the part is going to last!

Automatic Router Firmware Update from Airtel Broadband

Woah! I am officially impressed with Airtel Broadband services.

This morning, I find that they have done a remote update of the firmware of my broadband modem (Beetel 110TC1). The old firmware revision was T1B-0Q-005. Right now I am running on T1B-0Q-013.

The ADSL Status is now displayed as “PPP up” (earlier it was “connected”). The loop length in meters is also now shown; it is 1200m for me. There maybe other changes too – please post them over here as comments.

I request other Airtel Broadband customers to use 192.168.1.1 to access your modem’s browser based interface and determine whether they have done something similar on your modem too.

Update (March 13 2012 18:49): If you are interested in updating the firmware of your Airtel broadband modem (specifically the ones which are given away to the subscribers from the company itself), please check out http://122.166.105.80 This is a private portal maintained by Alcatel Lucent (who take care of the airtel broadband network in India). The appropriate firmware for your modem can be downloaded off that portal. As usual, please take caution against trying to upgrade the firmware.

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